Login for faster access to the best deals. Click here if you don't have an account.

Problem fixes Not able to access the iTunes store from your iPhone Private

11 months ago Ask Expert New York City   199 views

0.0 star

Location: New York City

Not able to access the iTunes store from your iPhone

I own an Apple iPhone. When i try to restore iTunes from my mac i am not able to access iTunes Store . It is frustrating me as i can’t download music. Please tell me any solution or fixes to get rid of this problem?

If you are not able access iTunes store the the reason may be

  • Blocked Cookies
  • Access to iTunes store server have been blocked
  • Hosts file entries
  • An issue between iTunes and security software
  • Incorrect Date and time settings

 

To access your iTunes kindly follow the mentioned steps –

Verify Date and time settings on your Mac laptop

  • Go to apple menu>>Choose system preference
  • Click date and time
  • Select Set date and time automatically
  • Type your administrative password(You wont see your password getting typed just keep on typing and press return
  • Click on Time zone Tab >> Match your time zone to your current location

 See if the host file block the iTunes store on your apple

  • Log on as administrator on you Mac
  • Go to application >>utilities
  • Open host file>>Type sudonano/private/etc/hosts>>Press Run
  • Edit the hosts file that contains comments (lines starting with the # symbol) and default host name mappings (for example: 127.0.0.1 – localhost)

 Stop your firewall or any other security software

  • Go to apple menu >> choose System preference
  • Go to security and privacy and click on it >> select and click on firewall tab>>firewall options
  • Disable your firewall settings.

 
Note: You must be logged in to post a review.